SAP Knowledge Base Article - Preview

3038714 - Error 0x8007052e when scheduling a BPC Data Manager package

Symptom

 When trying to schedule a BPC Data Manager package the following error is displayed:

"The username or password is incorrect. (Exception from HRESULT: 0x8007052E)"

The following entries can be found in the tbllogs tabel:

==============[System Error Tracing]==============  [System  Name] : DM  [Message Type] : ErrorMessage  [Job Name]     : GetSysAdminUserIDPWD  [DateTime]     : 1/17/2024 10:04:35 AM  [UserId]       : User  [Exception]       DetailMsg  : {System.NullReferenceException: Object reference not set to an instance of an object.     at OSoft.Services.Platform.Scheduling.QueryDBServer.GetSysAdminUserIDPWD(String strWebDotConfigPathForMC, String& strSysAdminID, String& strSysAdminPWD)}  ==============[System Error Tracing  End ]==============

==============[System Error Tracing]==============  [System  Name] : OSoftScheduling  [Message Type] : ErrorMessage  [Job Name]     : CreateSchedule  [DateTime]     : 1/17/2024 10:04:36 AM  [UserId]       : <domain name>\<user name>  [Exception]       DetailMsg  : {System.Runtime.InteropServices.COMException (0x8007052E): The user name or password is incorrect. (Exception from HRESULT: 0x8007052E)     at OSoft.Services.Platform.Scheduling.TaskScheduler.InteropV2.ITaskFolder.RegisterTaskDefinition(String Path, ITaskDefinition pDefinition, Int32 flags, Object UserId, Object password, _TASK_LOGON_TYPE LogonType, Object sddl)     at OSoft.Services.Platform.Scheduling.ServiceQuery.CreateScheduleFn(Object& request, Object& response, String& sErrorMsg)     at OSoft.Services.Platform.Scheduling.ServiceQuery.CreateSchedule(Object& request, Object& response, String sUserID, String sAppSet, String sApplication, String& sErrorMsg, String sScheduleName)}

 ==============[System Error Tracing  End ]==============


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Environment

  • SAP Business Planning and Consolidation version for Microsoft

Product

SAP Business Planning and Consolidation 10.1, version for Microsoft

Keywords

KBA , EPM-BPC-MS-DM , Package , Problem

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