Symptom
When creating a Higher Duty Assignment, after selecting the Position, the Manager field is not automatically populating from the Position. However, when selecting the same Position again under Job Information, the Manager is then populated as expected.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central - Higher Duty/Temporary Assignment
Reproducing the Issue
- Add Higher Duty/Temporary Assignment
- Fill out the required fields, including 'Higher Duty/Temporary Assignment Position' and Continue
Cause
This is currently a known behavior/feature gap. At the moment, the Manager (Supervisor) field does not default based on the Higher-Level Position incumbent when creating a Higher Duty/Temporary Assignment.
This functionality is not supported in the current design.
Resolution
As a current workaround, if you select the same Position again in the Job Information section, the Manager field is then defaulted correctly based on the Position’s hierarchy.
Keywords
higher duty, pos2job, higher level position, manager, supervisor, default, temporary assignment, manager-id, INC0425730 , KBA , LOD-SF-EC-HDP , Higher Duties & Public Sector , Problem
SAP Knowledge Base Article - Public