3039223 - User brought to a JAM homepage translated in their browser language

Symptom

When an internal or external user with a different language aside from English is invited into a JAM group, this user is redirected to the JAM homepage translated in their browser language.
The user wasn’t asked to choose a default language and customer did not choose a country when they created the user (kept it blanked).

Environment

SAP JAM Collaboration

Cause

This is expected behavior

Resolution

This is by design. When a user hasn't set his language preference, JAM will use the browser language settings. There is no company level settings to make it always as English.

Keywords

jam, language, translation, external user, internal user, redirect, homepage, page, another language , KBA , LOD-SF-JAM-EXT , External User Issues , LOD-SF-JAM-LAN , Language Packs & Translation , Problem

Product

SAP Jam Collaboration all versions