SAP Knowledge Base Article - Public

3039223 - User brought to a JAM homepage translated in their browser language


  • When an internal or external user with a different language aside from English is invited into a JAM group, this user is redirected to the JAM homepage translated in their browser language.
  • The user wasn’t asked to choose a default language and customer did not choose a country when they created the user (kept it blanked).


SAP JAM Collaboration


This is expected behavior


This is by design. When a user hasn't set his language preference, JAM will use the browser language settings. There is no company level settings to make it always as English. 



jam, language, translation, external user, internal user, redirect, homepage, page, another language , KBA , LOD-SF-JAM-EXT , External User Issues , LOD-SF-JAM-LAN , Language Packs & Translation , Problem


SAP Jam Collaboration all versions