3039272 - CX_OS_OBJECT_NOT_FOUND - CL_BCS_PPF - Could not find the referenced object

In Freight Booking or Freight Order, when you go to Communication History tab, the system dumps with the following:

Category ABAP programming error
Runtime Errors UNCAUGHT_EXCEPTION
Except. CX_OS_OBJECT_NOT_FOUND
ABAP Program CL_BCS_PPF====================CP
Application Component BC-SRV-COM

An exception has occurred which is explained in more detail below. The exception is assigned to class 'CX_OS_OBJECT_NOT_FOUND' and was not caught in procedure "IF_MEDIUM_PPF~GET_PARTNER" "(METHOD)", nor was it propagated by a RAISING clause.

| "UNCAUGHT_EXCEPTION" CX_OS_OBJECT_NOT_FOUND |
| "CL_BCS_PPF====================CP" bzw. CL_BCS_PPF====================CM005 |
| "IF_OS_STATE~HANDLE_EXCEPTION"

"The reason for the exception is:  Could not find the referenced object with the OID  "<instance-guid>" (instance GUID) and  "<class-guid>" (class GUID)".

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• SAP Transportation Management 9.1+
• S/4HANA embedded TM

SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP Transportation Management 9.0 ; SAP Transportation Management 9.1 ; SAP Transportation Management 9.2 ; SAP Transportation Management 9.3 ; SAP Transportation Management 9.4 ; SAP Transportation Management 9.5 ; SAP Transportation Management 9.6

tm CL_BCS_PPF=>GET_SEND_REQUEST CL_BCS_PPF=>IF_OS_STATE~HANDLE_EXCEPTION/SCMTMS/CL_TOR_HELPER_CONFHIST=>ENRICH_WITH_MESSAGEID/BOFU/CL_PPF_UTILITIES=>GET_ACTION_DETAILSCL_BCS_PPF=>IF_MEDIUM_PPF~GET_PARTNERCL_BCS_PPF=>GET_SEND_REQUEST|SY-MSGID|/SCMTMS/OM |
|SY-MSGNO|109 , KBA , TM-BF-OM , Output Management , TM-FRM , Freight Order Management , Problem