SAP Knowledge Base Article - Public

3039293 - Country/Region dropdown does not populated while setting DRTM - Onboarding 2.0


You are trying to setup a new DRTM Onboarding 2.0 object in Manage Data and the dropdown for Country/Region show as There were not results.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  



SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  1. Go to Manage Data;
  2. Try to add or change the Object DRTM Onboarding 2.0 Data;
  3. When you click Country / Region the dropdown show as There were no results


The Data Retetion is not enabled in the Country/Region object.


  1. Go to Manage Data > Country Region;
  2. Search for the country that you are trying to set the DRTM;
  3. Click in Take Action > Make Correction;
  4. Change the Data Retetion to Yes.

By doing this change the country should appear under the DRTM list. 


drtm, onboarding, 2.0, country, region, there, were, no, results , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem


SAP SuccessFactors Onboarding all versions