SAP Knowledge Base Article - Preview

3039309 - Support access login option is missing in Provisioning even after Secondary Login Feature is enabled

Symptom

Even after fulfilling all the prerequisites in enabling the Secondary Login feature, the "Login to customer instance" is still not showing in Provisioning.

       

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors HCM suite

Product

SAP SuccessFactors HXM Core 2105

Keywords

Secondary Login, support access, provisioning login, platform feature, missing login to customer instance, missing login, Login to customer instance , KBA , LOD-SF-PLT-PRVR , Issues with Manage Provisioning Access Tool , Problem

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