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3039419 - The EM failed to start. Assertion failed

Symptom

Wily Enterprise Manager fails to start. The IntroscopeEnterpriseManager.log contains the following:

"[ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Assertion failed
[INFO] [WrapperSimpleAppMain] [Manager] Shutting down data persistence subsystem
[INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
[INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete."

Find IntroscopeEnterpriseManager.properties file under ./config folder and change the value INFO of property log4j.logger.Manager=INFO, logfile to VERBOSE.
Restart Wily EM again, in the latest IntroscopeEnterpriseManager.log, you'll find the following errors:

"[ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Assertion failed
[VERBOSE] [WrapperSimpleAppMain] [Manager]
org.garret.perst.AssertionFailed: Assertion failed
               at org.garret.perst.Assert.that(Assert.java:18)
               at org.garret.perst.impl.PagePool.get(PagePool.java:228)
......
[DEBUG] [WrapperSimpleAppMain] [Manager] Shudown requested.
[DEBUG] [WrapperSimpleAppMain] [Manager] Stopped query for log4j properties
[WrapperSimpleAppMain] [Manager] Shutting down data persistence subsystem
[INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server

......
......

[VERBOSE] [WrapperSimpleAppMain] [Manager] Finished closing the PostOfficeHub
[WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
[DEBUG] [WrapperSimpleAppMain] [Manager] Error starting up EM
com.wily.introscope.server.enterprise.EnterpriseManagerCannotStartException: An error occurred while trying to start Isengard.
......
               at java.lang.reflect.Method.invoke(Method.java:498)
               at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:325)
               at java.lang.Thread.run(Thread.java:745)
Caused by: org.garret.perst.AssertionFailed: Assertion failed
               at org.garret.perst.Assert.that(Assert.java:18)
               at org.garret.perst.impl.PagePool.get(PagePool.java:228)
               at org.garret.perst.impl.StorageImpl.loadStub(StorageImpl.java:2812)


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Environment

All versions of Wily Introscope Enterprise Manager

Product

SAP Solution Manager 7.2

Keywords

Wily, collectors, MoM , KBA , XX-PART-WILY , Introscope by CA Technologies , Problem

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