SAP Knowledge Base Article - Public

3039429 - Sales Order Volume Report not Showing Partially Cancelled Items


Cancellation status showing Canceled eventhough the line item is partially canceled.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Sales Orders work center
  2. Select the Reports view
  3. Open Sales Order Volume report

In the report the Cancellation status showing Canceled instead of partially canceled.


In the report, the filter Cancellation status will consider the item status and once the Cancellation status was entered, the report will show the item as Canceled.


You will be able to see the part of the order which was delivered in the Delivered Quantity field.


Cancellation status; Item Cancellation status , KBA , SRD-CRM-ORD , Orders & Contracts , Problem


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