3039429 - Sales Order Volume Report not Showing Partially Cancelled Items

The cancellation status of a item is showing Canceled in the Sales Order Volume report even though the line item is partially canceled in the Sales Order document.

SAP Business ByDesign

1. Go to Sales Orders Work Center.
2. Select the Reports View.
3. Open Sales Order Volume report.
4. Filter for the Cancellation Status of the items in the Sales Order ABC (where ABC represents the Sales Order ID).

In the Sales Order Volume report the Cancellation status of the item XX is showing as Canceled instead of Partially Canceled (where XX represents the Line Item Number).

In the report, the filter Cancellation status will consider the item status and once the Cancellation status was entered, the report will show the item as Canceled.

For the Sales Order Volume report, the system will consider the Item XX as Canceled because a Reason for Rejection was set for the Item in the Sales Order ABC. However for the Sales Order ABC document, the Item XX will be consider as Partially Canceled.

You will be able to see the part of the order which was delivered in the Delivered Quantity field.

This is the standard system behavior.

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