Symptom
Cancellation status showing Canceled eventhough the line item is partially canceled.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Sales Orders work center
- Select the Reports view
- Open Sales Order Volume report
In the report the Cancellation status showing Canceled instead of partially canceled.
Cause
In the report, the filter Cancellation status will consider the item status and once the Cancellation status was entered, the report will show the item as Canceled.
Resolution
You will be able to see the part of the order which was delivered in the Delivered Quantity field.
Keywords
Cancellation status; Item Cancellation status , KBA , SRD-CRM-ORD , Orders & Contracts , Problem
Product
SAP Business ByDesign all versions