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SAP Knowledge Base Article - PreviewSymptom
You have maintained multiple Approvers or multiple steps for Ticket with the "Skip Reapproval" functionality checked. But when one of the approvers rejects the approval, all approvers are being added again to the Approval Process.
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Environment
Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
Skip Reapprova , KBA , LOD-CRM-SRP , Service Request Processing , How To
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