Symptom
The Account Quick View lists Obsolete Contacts.
Environment
SAP Sales Cloud
Reproducing the Issue
1. Go to the Customers work centre.
2. Go to the Accounts view.
3. Find Account ABC (ABC stands for the name of the Accont) and open the Quick View.
4. Tab: Contacts.
-> Obsolete Contacts are listed.
Resolution
Currently, the Contact list on the Account Quick View shows all Contacts; this is not configurable in the current version.
To make this configurable, please post a New Requirement Request in the Influence Forum.
Keywords
contacts, account, quick view, obsolete, filter , KBA , LOD-CRM-ACC , Account , Problem
Product
SAP Cloud for Customer core applications 2102