SAP Knowledge Base Article - Public

3039629 - Customer Quick View lists Obsolete Contacts


The Account Quick View lists Obsolete Contacts.


SAP Sales Cloud

Reproducing the Issue

1. Go to the Customers work centre.
2. Go to the Accounts view.
3. Find Account ABC (ABC stands for the name of the Accont) and open the Quick View.
4. Tab: Contacts.

-> Obsolete Contacts are listed.


Currently, the Contact list on the Account Quick View shows all Contacts; this is not configurable in the current version.

To make this configurable, please post a New Requirement Request in the Influence Forum.


contacts, account, quick view, obsolete, filter , KBA , LOD-CRM-ACC , Account , Problem


SAP Cloud for Customer core applications 2102