Symptom
- Incorrectly displayed category levels for incidents
- Incident has category level 1-4 maintained, but when checking RSA1 to display data for 0SPRINCU, these fields are empty
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Environment
SAP Solution Manager
Product
SAP Solution Manager all versions
Keywords
SOLMAN, MLC , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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