SAP Knowledge Base Article - Public

3039909 - Feeds are Missing for Individual Customers


You wanted to add the feeds tab in individual customer, but you see that it is not available in adaptation mode.


SAP Cloud for Customer

Reproducing the Issue

  1. Enter Adaptation Mode
  2. Go to Customers workcenter
  3. Go to Individual Customers view
  4. Select Show all and find for XYZ (XYZ represents the name of the individual customer)
  5. Open the navigation region for Tabs 

You notice that there is no possibility to add feeds tab like in other business objects.


Feeds are not supported for individual customers.


This feature is not supported in the current release of SAP Cloud for Customer.

 1.  If you are a partner: please use or the Partnerfinder

2.  If you are a customer:

  1. Contact your Account Executive
  2. Check the link

C4C : An alternative option may be to check the “SAP Cloud for Customer” Customer Influence to submit an idea via :


Feeds, Private Accounts, Individual Customers, missing, Not Available , KBA , LOD-CRM-ACC-PRI , Private Account (Customers) , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions