Symptom
You wanted to add the feeds tab in individual customer, but you see that it is not available in adaptation mode.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Enter Adaptation Mode
- Go to Customers workcenter
- Go to Individual Customers view
- Select Show all and find for XYZ (XYZ represents the name of the individual customer)
- Open the navigation region for Tabs
You notice that there is no possibility to add feeds tab like in other business objects.
Cause
Feeds are not supported for individual customers.
Resolution
This feature is not supported in the current release of SAP Cloud for Customer.
1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder
2. If you are a customer:
- Contact your Account Executive
- Check the link https://www.sap.com/uk/services/advisory-development.html
C4C : An alternative option may be to check the “SAP Cloud for Customer” Customer Influence to submit an idea via : https://influence.sap.com/sap/ino/#/campaign/1868
Keywords
Feeds, Private Accounts, Individual Customers, missing, Not Available , KBA , LOD-CRM-ACC-PRI , Private Account (Customers) , Problem