SAP Knowledge Base Article - Public

3040262 - Blank errors on Hire and Manage Pending HIres Screens - Employee Central

Symptom

This KBA cover some known blank errors that you might experience on Add New Employee wizard or even on Manage Pending Hires. 

Environment

  • SAP SuccessFactors Employee Central
  • Hire/Rehire wizards

Resolution

Here some causes that can happen on Add New Employee and/or Manage Pending Hires:


Cause 1: Invalid picklist was set in a predefined standard field, please check following KBA for more details: 2197679 - Blank Error Message while hiring or adding new employee


Cause 2: Username already exists in the system, please check following KBA for more details: 2573799 - Blank Error Message when submitting New Hire


Here some causes that can happen when error happens just on Manage Pending Hires screens:


Cause 1: Succession Data Model or Candidate Profile is not configured on the instance, please check following KBA for more details:   2864168 - New hire gives blank error message but employee is hired


Cause 2: SM-Mapping has a mapping to "primaryEmail", please check following KBA for more details: 2926299 - Blank error when trying to Hire /Rehire an employee in Manage Pending Hires - Employee Central

Keywords

blank, error, manage, pending, recruits, hires, add, new, employee, wizard, unable, issue, , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions