SAP Knowledge Base Article - Public

3040414 - Document storage bar from Manage Documents not appearing

Symptom

When accessing Manage Documents, the storage bar does not appear

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Admin Center
  2. Search for Manage Documents
  3. Storage bar is missing/not visible

Cause

  1. You haven't uploaded any attachment to the system hence no storage was consumed.
  2. You have OpenText integrated to your system. 

Resolution

For the possible causes,

  1. Upload any document to the system or even click on the arrow up icon in Manage Document. Wait of a few hours and the bar should appear. 
  2. If you have OpenText integration, the storage bar won't appear as the storage allocation is managed from OpenText side.

Please refer to the guide Viewing Information About Attachment Storage Space | SAP Help Portal

See Also

Keywords

Missing Storage bar, Storage bar not visible, No indication of space used, no visibility to space used, sf, allocation, percentage , KBA , LOD-SF-PLT-DOC , Document Management , Problem

Product

SAP SuccessFactors HXM Suite 2011