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3040450 - 400 error message "userName must not be null or empty" when fetching the NEO subbacount users via the platform authorization management API


The Platform Authorization Management API allows you to manage the users authorized to access your subaccount in the Neo environment.

When you try to obtain the details of all the members of the provided subaccount using the platform authorization management API, you received the following error message in the response:

    "schemas": [
    "status": "400",
    "detail": "userName must not be null or empty."



SAP Business Technology Platform - NEO Environment


SAP Business Technology Platform all versions


userName must not be null or empty, 400, platform authorization management API, BTP, cockpit, members, NEO, subaccount, empty ID , KBA , BC-NEO-SEC-IAM , Authentication, Authorization(Cloud Platform Neo) , Problem

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