3040924 - Goal Deeplink not working on Mobile App - Goal Management

Goal deep links are not guiding user to the feature on the SuccessFactors Mobile App, we have the following scenarios:

iOS

1.  When the user is logged in the SuccessFactors Mobile App and is using a 3rd party app that consumes the Goal Deep link: When the user opens the 3rd party app and click on the link it will redirect to the Goal Plan page
2. When a user is not logged in the SuccessFactors Mobile click on the link in a 3rd party app, this will trigger the login via SSO and will redirect the user to the SF App home page

Android

1. When the user is logged in the SuccessFactors Mobile App and is using a 3rd party app that consumes the Goal Deep link: When the user opens the 3rd party app and click on the link it will throw an error message "The feature is not currently supported."
2. When a user is not logged in the SuccessFactors Mobile click on the link in a 3rd party app, it will throw an error message "The feature is not currently supported."

• SAP SuccessFactors Performance and Goals
• SAP SuccessFactors Mobile App

On the Android scenario when the user is logged in and is receiving an error message, this is planned to be fixed in the Mobile App future release.

As for the case when the user is not logged in the SF App and click on an the Goal deep link via a 3rd party app that is giving an error message, this will be evaluated as an enhancement by our Development team.

At the moment, the workaround is to use the SuccessFactors App itself, further information on how to add goals in the Mobile App is related in the KBA 2459278 - Goal Management for SuccessFactors Mobile

2459278 - Goal Management for SuccessFactors Mobile

Goal plan deeplink, mobile app, SF app, SuccessFactors Mobile, Mobile Goal Plan , KBA , LOD-SF-GM-MOB , Mobile , Problem