SAP Knowledge Base Article - Preview

3041372 - Fiori Launchpad App Finder does not load and start_up request fails with 500 error

Symptom

  • When loading the Fiori Launchpad's App Finder, the page does not load
  • HTTP 500 (Internal Server Error) error on the start_up request like:
    /sap/bc/ui2/start_up?so=%2A&action=%2A&systemAliasesFormat=object&sap-client=<mandt>&shellType=FLP&depth=0&sap-cache-id=<cache-ID>
  • CX_NWBC dump in ST22 on Fiori Launchpad server


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Environment

SAP Fiori Launchpad

Product

SAP S/4HANA 2020

Keywords

KBA , CA-FLP-FE-AI , Fiori Launchpad Application Integration , BC-FES-BUS-RUN , Runtime , Problem

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