SAP Knowledge Base Article - Public

3041497 - Overview of Mentor Requests Sent by Mentees - 1H 2021 (b2105)

Symptom

A section called "Your Mentor Requests" has been added in the mentoring program page. After mentees sign up for a mentoring program, they can view pending and declined mentor requests, check reasons for declined requests, and cancel pending requests.

Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Mentoring

Reproducing the Issue

  1. Go to Mentoring and view the mentoring program as the Mentor;
  2. Cancel certain pending request from a Mentee:

mentoring_decline_request.png

  1. Go to Mentoring and view the mentoring program as the Mentee;
  2. Verify that the reasons provided when canceling the pending rest are visible:

mentoring_requests_viewer.png

Resolution

 In unsupervised and open enrollment programs, the section is always available. In supervised programs, the section is available only when mentees have selected preferred mentors and the matching process isn't started.

See Also

Mentoring Guide > Reviewing Mentor Requests as a Mentee

Keywords

CDP-13583, Mentoring, Request, Decline, Viewer, Enhancement, Invite, First, Half, Shadow, mentor, mentee, program, reason, details, review, sign up, enroll, enrollment, signup, sign-up, enrolling, your mentor requests, view as mentee , KBA , LOD-SF-MEN , Mentoring , Product Enhancement

Product

SAP SuccessFactors Succession & Development all versions