SAP Knowledge Base Article - Preview

3041508 - Using SSO with Sinch Contact Center (365) with C4C

Symptom

Customer wants to enable single sign-on (SSO) with Sinch Contact Center 365 and SAP Cloud for Sales or Cloud for Service.

Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.


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Environment

  • SAP Contact Center 7.0
  • Sinch Contact Center 365
  • SAP C4C

Product

SAP Cloud for Customer core applications 2102 ; SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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