3041900 - Error 'Address Incomplete; Enter Country' After C4C Move-In or Contract Account Creation

After creating a new contract account or performing the move-in function in C4C, the following error is raised: ''Address Incomplete; Enter Country'' Message no. AM216.

SAP Cloud For Customer

1. Go to the Customers work center.
2. Go to the Accounts view.
3. Open account DEF(DEF is the account name).
4. Click on the Move-In.
5. Enter Premise and Move-In date and choose the Next button.
6. In Meter reading section- click on Estimate and Next.
7. Click on Move-in Using MDT

When the Move-In is sent to ISU, there is an error ''Address Incomplete; Enter Country''.

Country field is not maintained in the MDT Template in the ISU system.

In the ISU system, maintain the country in the used MDT template by entering the transaction code EPRODCUST.

Utilities move address country, MDT, AM216. , KBA , LOD-CRM-IND-UTL , Utilities , How To