SAP Knowledge Base Article - Public

3041908 - Employee ID sequence related Issues & Troubleshooting - Employee Central

Symptom

This article provide some documentation around employee number/ID's sequence is being skip while hiring a new employee.

Environment

SAP SuccessFactors HCM Suite

SAP SuccessFactors Employee Central

Reproducing the Issue

 

Please be sure that before you open a support case with Product Support, you have performed the following sanity checks on your configuration/data - bearing in mind most issues are due to a configuration issue -:

  • The feature is correctly enabled, as described in the related Implementation Handbook
  • Correct permissions are granted to the administrator/end-user to be able to use the tool (as specified in the Implementation Handbook)
  • Has the configuration changed recently?
    • Was it working before the recent changes?
    • Can the recent change be un-done so re-testing can be performed?
  • Can the issue be reproduced for just 1 or multiple admins?
    • If the issue is reproducible for all it is still likely to be a permissions issue.
    • If it seems to be related to 1 or a small admin population - the next step is to check and verify the permissions are correctly granted.
  • Is the data correct? (Ensure that any recent configuration changes you have made have not caused any data inconsistencies)
  • Have you verified that, according to the related Implementation Handbook, the feature is configured according to Best Practices recommended in the handbook?

Resolution

The following are frequently encountered Configuration Issues that do not require a Support case to be raised

2627298 - Employee Number sequence is being skipped while hiring a new employee

2497455 - How to change/reset the CURRENT value in a Sequence object

2418814 - How to configure an MDF Sequence object and Business Rule to auto-generate Person ID during Hire

2830824 - Application Error Occurred While Using Auto-generate Person ID Rule During Add New Employee

2678155 - 1808 - Rule-based generation of UserID / Username for Hires and Rehires (with New Employment)

See Also

2573799 - LOD-SF-EC-HIR - Blank Error Message when submitting New Hire 

2397303 - LOD-SF-PLT Platform - What are the valid characters for Username and User Id when adding a user profile in BizX? 

2627298 - LOD-SF-EC-HIR - Employee Number sequence is being skipped while hiring a new employee 

2830824 - LOD-SF-EC-HIR - Application Error Occurred While Using Auto-generate Person ID Rule During Add New Employee 

2787336 - LOD-SF-EC-CWF - Is it Possible to Generate User ID via Business Rule for Global Assignments or Concurrent Employment? 

2495643 - LOD-SF-EC - SuccessFactors User IDs - Clarifying the Different IDs 

2418814 - LOD-SF-EC-HIR - How to configure an MDF Sequence object and Business Rule to auto-generate Person ID during Hire 

2710265 - LOD-SF-EC-RUL - 1811 - New Employee Central Suite scenarios added to Configure Business Rules

Keywords

ECT-96783, ECT-29059, ECT-90028, ec, rehire, new employment, person-id-external, userID, generate userID, username, rule, hire, rehire with new employment , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions