SAP Knowledge Base Article - Public

3041908 - Employee ID sequence related Issues & Troubleshooting - Employee Central

Symptom

This article provide some documentation around employee number/ID's sequence is being skip while hiring a new employee.

Environment

SAP SuccessFactors HXM Suite

SAP SuccessFactors Employee Central

Reproducing the Issue

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Please be sure that before you open a support case with Product Support, you have performed the following sanity checks on your configuration/data - bearing in mind most issues are due to a configuration issue -:

  • The feature is correctly enabled, as described in the related Implementation Handbook
  • Correct permissions are granted to the administrator/end-user to be able to use the tool (as specified in the Implementation Handbook)
  • Has the configuration changed recently?
    • Was it working before the recent changes?
    • Can the recent change be un-done so re-testing can be performed?
  • Can the issue be reproduced for just 1 or multiple admins?
    • If the issue is reproducible for all it is still likely to be a permissions issue.
    • If it seems to be related to 1 or a small admin population - the next step is to check and verify the permissions are correctly granted.
  • Is the data correct? (Ensure that any recent configuration changes you have made have not caused any data inconsistencies)
  • Have you verified that, according to the related Implementation Handbook, the feature is configured according to Best Practices recommended in the handbook?

Cause

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Resolution

The following are frequently encountered Configuration Issues that do not require a Support case to be raised

2627298 - Employee Number sequence is being skipped while hiring a new employee

2497455 - How to change/reset the CURRENT value in a Sequence object

2418814 - How to configure an MDF Sequence object and Business Rule to auto-generate Person ID during Hire

2830824 - Application Error Occurred While Using Auto-generate Person ID Rule During Add New Employee

2678155 - 1808 - Rule-based generation of UserID / Username for Hires and Rehires (with New Employment)

See Also

2573799 - LOD-SF-EC-HIR - Blank Error Message when submitting New Hire 

2397303 - LOD-SF-PLT Platform - What are the valid characters for Username and User Id when adding a user profile in BizX? 

2627298 - LOD-SF-EC-HIR - Employee Number sequence is being skipped while hiring a new employee 

2830824 - LOD-SF-EC-HIR - Application Error Occurred While Using Auto-generate Person ID Rule During Add New Employee 

2787336 - LOD-SF-EC-CWF - Is it Possible to Generate User ID via Business Rule for Global Assignments or Concurrent Employment? 

2495643 - LOD-SF-EC - SuccessFactors User IDs - Clarifying the Different IDs 

2418814 - LOD-SF-EC-HIR - How to configure an MDF Sequence object and Business Rule to auto-generate Person ID during Hire 

2710265 - LOD-SF-EC-RUL - 1811 - New Employee Central Core scenarios added to Configure Business Rules

Keywords

ECT-96783, ECT-29059, ECT-90028, ec, rehire, new employment, person-id-external, userID, generate userID, username, rule, hire, rehire with new employment , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions