SAP Knowledge Base Article - Public

3042032 - Import Error "The hire record should always be the first record for a user"

Symptom

When trying to update Hire Record with correction data via import process, getting error "The hire record should always be the first record for a user. Continuing with this import will result in the hire record not being the first record anymore. Please be informed that changing the hire date may have an impact on other data such as Personal Information, Compensation Information."

Environment

SAP SuccessFactors Employee Central

Cause

  • If the sequence number is left blank in the import file the system will try to create a sequence 2 of new hire record which is not allowed.
  • System cannot have multiple time slices of status changing event reasons such as hire/rehire/termination

Resolution

The same existing hire date and event reason and sequence number =1 needs to be mentioned in the import file to be able to update the same record.


Keywords

"The hire record should always be the first record for a user", unable to update hire record via import, Employee Central, SuccessFactors , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2011