SAP Knowledge Base Article - Public

3042360 - Failed to get metadata for Primary Goal Fields, when Creating Story Reports in Goals Management

Symptom

When adding any tables from Goals Management the error below is presented:

"Failed to get metadata for Primary Goal Fields, the backend. An empty response was returned. Aborting the remaining metadata queries."

Environment

SAP SuccessFactors HCM Suite

Cause

The issue occurs due to a failure in TGM Template Migration.

Resolution

Please run the job MIGRATE_ALL_OBJECTIVE_PLAN_TEMPLATE_PERMISSION_COMPANY_JOB from provisioning.

  1. In Provisioning > Manage Jobs
  2. Created job of type "Job to Migrate All Objective Plan Template Permissions".
  3. After that job completed successfully, report on Goal templates will start working.

Keywords

Goals Management, report stories, Failed to get metadata for Primary Goal Fields, the backend. An empty response was returned. Aborting the remaining metadata queries , KBA , LOD-SF-ANA-SAC-DAM , Data Modelling - Module & Entity Data Issues , Problem

Product

SAP SuccessFactors Platform all versions