3042870 - How to Reprocess Bank Statements After Updating the Credit Segment Assignment

• Payment made to A/R account is not considered in the credit exposure. 
• Credit Exposure is not reduced after customer made payment.

SAP S/4HANA Cloud Public Edition

1. Post an Incoming Payment:

   1. Use the Post Incoming Payments app to record a payment against a customer invoice.

2. Complete Bank Statement Processing:

   1. Process the related bank statement in the Manage Bank Statements app.

   2. Ensure that the bank statement is fully posted.

3. Check Credit Exposure:

   1. Go to the Display Credit Management Log or check the credit exposure of the relevant Business Partner.

4. Observation:

   1. The subledger document from the payment run is not considered in the credit exposure calculation of the Business Partner.

In the SSCUI Assign company codes to credit segment (ID: 102255) Company code is assigned to another credit segment.

Follow the steps below to reprocess the bank statements and update the accounting documents:

1. Update the Company Code Assignment

• Navigate to the configuration step Assign Company Codes to Credit Segment (ID: 102255).

• Update the company code with the correct credit segment.

2. Reprocess the Bank Statement

1. Open the Manage Bank Statements app.

2. Search for the bank statement using the short key.

3. In the result list, click the > button to open the Bank Statement Details page.

4. Go to Bank Statement Items.

5. Under Possible Actions, click on Reprocess.

3. Reverse the Subledger Document

1. Navigate to the Reprocess Bank Statement Items app.

2. In Bank Statement Items, click the Reprocess arrow button.

3. The Bank Statement Item Details page opens.

4. View the posted documents – both the Bank Accounting Document and the Subledger Accounting Document.

5. For the Subledger Accounting Document, click Reverse.

6. Provide the Reversal Reason and Posting Date, then click Reverse.

4. Repost the Document

1. Return to the Reprocessing screen.

2. Click Post to repost the subledger document.

Note:- On changing the assignment of a company code to credit segments after documents have already been posted:

• Already posted documents continue to appear in the credit segment to which they were first assigned.
• The credit exposure of the respective segment will display correctly after clearing the items that were posted before the change.

KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem