SAP Knowledge Base Article - Public

3042968 - House Number Field is Case Sensitive

Symptom

 You are working with Utilities Premises and notices the field House Number is case sensitive.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Utilities work center.
  2. Select the Premise view.
  3. Open the Advanced Search.
  4. On the House Number field, search for "ABC" (ABC represents the information added to the field).
  5. You can see a Premise.
  6. Now search for "abc".
  7. Nothing is found. 

Cause

The field House Number is case sensitive.

Resolution

It is expected for this field to be case sensitive on the current release of SAP Cloud for Customer.

1.  If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
2.  If you are a customer:

  1. Contact your Account Executive.
  2. Check the link for SAP Advisory Services.

An alternative option may be to check the SAP Cloud for Customer Customer Influence to submit an idea:

Keywords

utilities ; premises ; move-in ; move-out ; address ; filter , KBA , LOD-CRM-IND-UTL , Utilities , How To

Product

SAP Cloud for Customer core applications all versions