Symptom
- Standard and/or custom schemas missing when creating a Story report.
- Schemas are missing in 'Create Story' permission in Role Based Permissions
- Manage Data -> Report Schema Configuration Entity shows no results or schemas available
- When creating a new Story report, the list of available schemas does not load in query designer and the following message is shown:
Sorry, the server did not send the data you need. This might be a temporary server problem, so please try again later. If the problem persists, contact your administrator. - In the browser console logs the following error for type=erm_domains is shown: "Failed to load resource: the server responded with a status of 500()"
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Environment
- SAP SuccessFactors HCM Suite
- Analytics & Reporting (Ad Hoc, YouCalc, ORD)
- Stories in People Analytics
- Role Based Permissions & Authorizations
- Stories in People Analytics
- Analytics & Reporting (Ad Hoc, YouCalc, ORD)
Product
SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors People Analytics 2405
Keywords
permission missing for Create Story, missing schema for Story , KBA , LOD-SF-ANA-SAC-RBP , Role Based Permissions & Authorizations , LOD-SF-ANA-SAC , Stories in People Analytics , Problem
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