SAP Knowledge Base Article - Public

3042974 - Some schemas are missing in RBP > Create Story

Symptom

  • Some schemas are missing in Create Story permission in Role Based Permissions 
  • In Manage Data, Report Schema Configuration Entity shows no results or schemas available

Environment

SAP SuccessFactors HXM Suite
SAP SuccessFactors People Analytics

Reproducing the Issue

  1. Go to Manage Permission Roles
  2. Navigate to Reports Permission
  3. Scroll down to Create Story> notice that some schemas are not available
  4. Go to Manage Data
  5. Look for schemas available for Report Schema Configuration Entity> no results

Cause

Schemas were not properly created in BizX

Resolution

"MDF Object Definition To DB SYNC" and "Save Changes To Report Configuration Object Job (Make sure to check box for Custom Schema)." jobs need to be ran respectively 

  1. Go to Provisioning and go to the affected company
  2. Search for Clear cache under MDF Cache Tool and then run it
  3. Next, run the job "MDF Object Definition To DB SYNC". ( can be run from Admin Center - See below Note)
  4.  Once this is completed, create a new job "Save Changes To Report Configuration Object Job", run this and wait for it to be completed.
  5.  Log in to BizX environment and previously missing schemas are available now.

Note: starting with 2H 2022 Release, customers have also the possibility to directly re-run this job from the Admin Center (prerequisite is that is was previously created at least once from Provisioning).

  1. On Admin Center, go to Scheduled Job Manager
  2. Click on the tab Job Scheduler
  3. On Job Type, select MDF Object Definition to DB Sync
  4. On Actions, you can click on Run it Now (you will need correct RBP permission, see below for the pre-requisite)

Note: Users can only directly run this job using "Run It Now" option, it is not possible to schedule this job to a future date.

RBP Pre-requisite

  • This action is supported in Scheduled Job Manager, for the selected job type.
  • You have the following permissions:
    • Admin Center Permissions  Monitor Scheduled Jobs
    • Admin Center Permissions  Manage Scheduled Jobs

See Also

3003716 - Cannot create new Story query - list of schemas not loading and error "Sorry, the server did not send the data you need" is displayed

Internal KBAs

2992715 - What are the refreshes available for the People Analytics?

2974402 - Report Object Configuration Entity and Report Schema Configuration Entity Missing under Manage Data - Report-Story

2955337 - People Analytics - few of the schema missing while creating new report stories

Keywords

permission missing for Create Story, missing schema for Story , KBA , LOD-SF-ANA-SAC-RBP , Role Based Permissions & Authorizations , Problem

Product

SAP SuccessFactors HXM Core 2011