The following error occurs in SAP Analytics Cloud (SAC):
- Where to?
SAP Analytics Cloud (Enterprise)
Reproducing the Issue
- Open tenant URL in the browser.
- Enter your E-Mail or user ID and password.
- Observe 'Where to?' message.
- Open direct tenant URL.
- Observe that the user can log in.
- A custom IDP setting process left the traces of another IDP during the login process, which is redirecting to a <tenant>.authentication.sap.hana.ondemand.com page.
- There are two active IdPs.
- Authentication link is used instead of the tenant URL link.
- Open an incident on the component LOD-ANA-AUT to be further processed by operations team, to remove the traced of not used IDP. Please specify the name of the correct custom IDP in the support incident.
- If you are using the option Allow users stored in Identity Authentication Service to log on in IAS, and using the authentication link, for example <tenant>.authentication.<data_center> link, after login, navigate to the SAC tenant URL link (i.e. <tenant>.<data_center>.hcs.cloud.sap).
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- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
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- Search for SAP Analytics Cloud content using Google or Bing:
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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