SAP Knowledge Base Article - Public

3043113 - Where to? error message appears when logging into SAP Analytics Cloud (SAC)


The following error occurs in SAP Analytics Cloud (SAC):

  • Where to?


SAP Analytics Cloud (Enterprise)

Reproducing the Issue

  1. Open tenant URL in the browser.
  2. Enter your E-Mail or user ID and password.
  3. Observe 'Where to?' message.
  4. Open direct tenant URL.
  5. Observe that the user can log in.


  • A custom IDP setting process left the traces of another IDP during the login process, which is redirecting to a <tenant> page.
  • There are two active IdPs.
  • Authentication link is used instead of the tenant URL link.


  • Open an case on the component LOD-ANA-AUT to be further processed by operations team, to remove the traced of not used IDP. Please specify the name of the correct custom IDP in the support case.
  • If you are using the option Allow users stored in Identity Authentication Service to log on in IAS, and using the authentication link, for example <tenant>.authentication.<data_center> link, after login, navigate to the SAC tenant URL link (i.e. <tenant>.<data_center>

See Also

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SAP Analytics Cloud 1.0