SAP Knowledge Base Article - Public

3043133 - Email template is preselected while scheduling an interview - Recruiting Management

Symptom

When the Candidate self schedule Interview is enabled, the email template associated with the candidate self schedule trigger will be preselected while scheduling the interview.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Log in to the instance
  2. Enable the trigger Candidate Self Schedule interview and associate an email template
  3. Go to interview scheduling
  4. Select a candidate and schedule an interview
  5. The email template will be preselected

Resolution

This is working as designed. If Candidate Self Schedule Interview is not enabled, then the templates will not be preselected while scheduling an interview.

When the Candidate Self Schedule Interview is enabled, the email template associated with the candidate self schedule trigger will be preselected while scheduling the interview.

See Also

2342883 - Interview Scheduling - Recruiting Management

Keywords

candidate, self, schedule, interview, recruiting, trigger, scheduling, central, email, template, notification. , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions