Symptom
After attempting to approve a class for a user the manager see the error "the associated item is not available in (user ID) learning Plan"
Environment
SAP SuccessFactors Learning
Cause
This error is caused when the item is not active during the approval process
Resolution
Make sure the associated item with the class is active then approve.
Keywords
KBA , LOD-SF-LMS-ITE , Items , Known Error
Product
SAP SuccessFactors Learning 2011