Symptom
When user Add text in Discussion Topics in Continuous Performance, nothing is saved.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Continuous Performance Management
Reproducing the Issue
- Go to Continuous Performance
- Start a meeting
- Discussion topic, which is a free text zone.
- Enter text, click Add
Entered text will disappear but will not be saved. No error message is shown.
Cause
Initial configuration error via the CPM validation tool.
Resolution
Fix initial configuration error in Continuous Performance Admin page.
- Go to Admin center, then to Performance Management
- Click Continuous Performance Management
- Under General configuration, click on "Validate" button
- Error will appear in the initial configuration
- On the solution section of the "Validate Configurations" window, click on "Run Import Jobs"
- Once done click "Validate" again to make sure error was fixed
- Test to enter Discussion Topics
See Also
KB Article 3031555 - Run Import Jobs in the Validate Configurations Tool in Continuous Performance Management
Keywords
Continuous Performance, CPM, meeting, Discussion topic, validation, General configuration, Validate, initial configuration, Run Import Jobs, Discussion Topics , KBA , LOD-SF-CPM-ADM , Admin Center, RBP. Permissions and Settings , Problem