SAP Knowledge Base Article - Public

3043955 - Discussion Topics not saved - Continuous Performance Management

Symptom

When user Add text in Discussion Topics in Continuous Performance, nothing is saved.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Continuous Performance Management 

Reproducing the Issue

  1. Go to Continuous Performance
  2. Start a meeting
  3. Discussion topic, which is a free text zone.
  4. Enter text, click Add

    Entered text will disappear but will not be saved. No error message is shown.

Cause

Initial configuration error via the CPM validation tool.

Resolution

Fix initial configuration error in Continuous Performance Admin page.

  1. Go to Admin center, then to Performance Management
  2. Click Continuous Performance Management
  3. Under General configuration, click on "Validate" button
  4. Error will appear in the initial configuration
  5. On the solution section of the "Validate Configurations" window, click on "Run Import Jobs"
  6. Once done click "Validate" again to make sure error was fixed
  7. Test to enter Discussion Topics


See Also

KB Article 3031555 - Run Import Jobs in the Validate Configurations Tool in Continuous Performance Management

Keywords

Continuous Performance, CPM, meeting, Discussion topic, validation, General configuration, Validate, initial configuration, Run Import Jobs, Discussion Topics , KBA , LOD-SF-CPM-ADM , Admin Center, RBP. Permissions and Settings , Problem

Product

SAP SuccessFactors Performance & Goals all versions