SAP Knowledge Base Article - Preview

3044341 - How to complete TFA on the Customer Data Cloud Admin Console with no access to a mobile phone or when SMS is not being received?

Symptom

Console user does not have access to a mobile phone or is not receiving the TFA code.  How to complete TFA to access the console?


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Environment

  • SAP Customer Data Cloud
  • Admin Console

Product

SAP Customer Data Cloud all versions

Keywords

Gigya, TFA, Console, no mobile, no phone, no code, no TFA, SMS not delivered , KBA , CEC-PRO-CON , Admin Console (Settings, Administration, Queries / Reports) , Problem

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