Symptom
- AD authentication configured per KBA 2629070 (in this case only manual AD not SSO)
- Receive internal error logging into the CCM (central configuration manager) with AD
- Switching to NTLM login worked for CCM
- Receive FWM 00005 error logging into fiori or CMC with AD (see also KBA 1199118)
- Packet scan showed etype not supported kdc_err_etype_notsupp on CCM login
- Packet scan showed no errors on login through fiori or CMC
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Environment
BusinessObjects Business Intelligence Platform 4.3 (could be 4.2 or any version as the issue was with AD)
Product
SAP Crystal Server 2020
Keywords
KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem
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