Symptom
When in Sales Order XYZ (XYZ represents the order ID), you see that field "Billing Block" is empty and cannot be edited. You check Account 123 (123 represents the account ID), contained in the order, and you see that field Billing Block is maintained correctly. Hence, you expect that the same value to be shown at the order header.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales workcenter, Sales Order view.
- Open Order XYZ.
- On header, see that the field Billing Block is empty and grayed out.
- You check Account 123, contained in the order, and you see that field Billing Block is maintained correctly. Hence, you expect that the same value to be shown at the order header.
Cause
The Billing Block field present in Sales Order header is specific for this object. This field value comes from your ERP, when an order is transferred or created from there.
Resolution
To have this field filled correctly, please maintain Code List Mapping for InvoicingBlockingReasonCode and edit it from ERP.
Keywords
Billing Block; Edit; Sales Order; Account; Header; ERP; InvoicingBlockingReasonCode , KBA , LOD-LE-CQP-CO , Lean Sales Orders , LOD-CRM-ACC , Account , How To