SAP Knowledge Base Article - Public

3044390 - Field Billing Block Cannot be Edited at Sales Order Header

Symptom

When in Sales Order XYZ (XYZ represents the order ID), you see that field "Billing Block" is empty and cannot be edited. You check Account 123 (123 represents the account ID), contained in the order, and you see that field Billing Block is maintained correctly. Hence, you expect that the same value to be shown at the order header.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales workcenter, Sales Order view. 
  2. Open Order XYZ.
  3. On header, see that the field Billing Block is empty and grayed out. 
  4. You check Account 123, contained in the order, and you see that field Billing Block is maintained correctly. Hence, you expect that the same value to be shown at the order header. 

Cause

The Billing Block field present in Sales Order header is specific for this object. This field value comes from your ERP, when an order is transferred or created from there.

Resolution

To have this field filled correctly, please maintain Code List Mapping for InvoicingBlockingReasonCode and edit it from ERP.

Keywords

Billing Block; Edit; Sales Order; Account; Header; ERP; InvoicingBlockingReasonCode , KBA , LOD-LE-CQP-CO , Lean Sales Orders , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer core applications 2102