Symptom
When editing and saving a Lead without Owner / Employee Responsible defined, the warning message "Please enter a party with role Employee Responsible" is raised.
Environment
SAP Sales Cloud
Reproducing the Issue
- Go to the Sales workcenter.
- Go to the Leads view.
- Open any Lead and edit it.
- Click Save.
Result: Warning message "Please enter a party with role Employee Responsible".
Cause
The Lead does not have an Employee Responsible. The system will perform internal validations after execute of the action "Save" and in case the Employee Responsible is not maintained, the warning message will appear.
Resolution
This is the current system behavior.
If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.
An alternative option may be to check the corresponding SAP Customer Influence Site to submit an idea:
Keywords
lead, employee responsible, owner, error, warning message , KBA , LOD-CRM-LM , Lead Management , Problem