SAP Knowledge Base Article - Public

3044745 - Error in Leads: "Please Enter a Party with Role Employee Responsible"

Symptom

When editing and saving a Lead without Owner / Employee Responsible defined, the warning message "Please enter a party with role Employee Responsible" is raised.

Environment

SAP Sales Cloud

Reproducing the Issue

  1. Go to the Sales workcenter.
  2. Go to the Leads view.
  3. Open any Lead and edit it.
  4. Click Save.

Result: Warning message "Please enter a party with role Employee Responsible".

Cause

The Lead does not have an Employee Responsible. The system will perform internal validations after execute of the action "Save" and in case the Employee Responsible is not maintained, the warning message will appear.

Resolution

This is the current system behavior. In case you need to suppress the warning message raised, you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center.

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

An alternative option may be to check the SAP Cloud for Customer Ideas Forum to submit an idea: https://influence.sap.com/sap/ino/#/campaign/1868

Keywords

lead, employee responsible, owner, error, warning message , KBA , LOD-CRM-LM , Lead Management , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions