Symptom
When editing and saving a Lead without Owner / Employee Responsible defined, the warning message "Please enter a party with role Employee Responsible" is raised.
Environment
SAP Sales Cloud
Reproducing the Issue
- Go to the Sales workcenter.
- Go to the Leads view.
- Open any Lead and edit it.
- Click Save.
Result: Warning message "Please enter a party with role Employee Responsible".
Cause
The Lead does not have an Employee Responsible. The system will perform internal validations after execute of the action "Save" and in case the Employee Responsible is not maintained, the warning message will appear.
Resolution
This is the current system behavior. In case you need to suppress the warning message raised, you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center.
Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.
An alternative option may be to check the SAP Cloud for Customer Ideas Forum to submit an idea: https://influence.sap.com/sap/ino/#/campaign/1868
Keywords
lead, employee responsible, owner, error, warning message , KBA , LOD-CRM-LM , Lead Management , Problem