SAP Knowledge Base Article - Public

3044745 - Error in Leads: "Please Enter a Party with Role Employee Responsible"

Symptom

When editing and saving a Lead without Owner / Employee Responsible defined, the warning message "Please enter a party with role Employee Responsible" is raised.

Environment

SAP Sales Cloud

Reproducing the Issue

  1. Go to the Sales workcenter.
  2. Go to the Leads view.
  3. Open any Lead and edit it.
  4. Click Save.

Result: Warning message "Please enter a party with role Employee Responsible".

Cause

The Lead does not have an Employee Responsible. The system will perform internal validations after execute of the action "Save" and in case the Employee Responsible is not maintained, the warning message will appear.

Resolution

This is the current system behavior.

If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

An alternative option may be to check the corresponding SAP Customer Influence Site to submit an idea:

Keywords

lead, employee responsible, owner, error, warning message , KBA , LOD-CRM-LM , Lead Management , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions