SAP Knowledge Base Article - Public

3044884 - Custom Screen is not available in Offline mode


You have created custom screens for an offline business object within the Cloud Applications Studio.

When syncing data and going to offline mode, the custom screens are not available.

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“


  • SAP Cloud Applications Studio
  • SAP Cloud for Customer

Reproducing the Issue


  • You have a PDI solution.
  • You have a custom BO which has the annotation [OfflineEnabled][WithAdministrativeData(IncludeSubnodes)].
  • The custom BO and screens are activated.
  • The custom work center is maintained in the Administrator > Offline Settings view.
  • You have assigned the necessary custom work centers to your business user for this BO.


One possible cause for this issue is that the required tags are missing in the UI Designer for the UI components.


In the Properties tab of the UI Designer, the Tags: Device = Desktop and Device = Tablet, should be maintained for all the offline screens.


Then Save and Activate the screens and the related BO in the Studio.

See Also

KBA: 2887448 - How to enable PDI Offline for Custom Business Object

Help document: Offline Readiness


PDI, SDK, work, center, .bo, .xbo, extension, extended, OCM, metadata , KBA , AP-RC-BDS-OFL , PDI Offline Enhancements , AP-RC-MOB-OFL-RT , Offline Runtime , How To


SAP Cloud Applications Studio all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions