Symptom
After a SAP tenant has been updated to wave 2021.10, the chart dialog which displayed a list of available hierarchies may no longer display all the hierarchies that were displayed prior to the wave update.
Pre-Patch List of Hierarchies
Post-Patch list of Hierarchies
(Note that 0BICS_CLOSED_INTERVA hierarchy is no longer displayed)
In addition, some charts which contain hierarchies may now show the error
"An error is preventing the chart from being displayed. Contact your administrator with the details"
Chart Error
The build panel for that chart will also show the error
"Selected hierarchy <Name of Hierarchy> was not found in the data source"
Chart Build Panel Error
After a data refresh, the error will change to
"Cannot find the following measures or dimensions or hierarchies in data source: <Name of Hierarchy>"
Chart Error
Read more...
Environment
- SAP Analytics Cloud (Enterprise) 2021.10
Product
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, hierarchy, error, select, keydate , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-ML-DE , SAC Data Wrangling , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.