3045181 - Payment Information section is not opening for Onboardee, due to which Personal data collection (PDC) step cannot be submitted

Payment Information section is not opening for Onboardee when trying to complete Personal data collection (PDC) step

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Onboarding

1. Log in as the Onboardee
2. Attempt to complete PDC step
3. Compensation section does not load

Payment Information object in Admin Center > Manage Configuration UI has option Show Data Links = Yes

Because of that, it is looking for workflow and that causes the error. 

Set Show Data Links = No in Payment Information object in Admin Center > Manage Configuration UI

In case you want to use the Show Data Links for non-onboarding use cases like EC and you're using Configurable New Hire for Onboarding.

Please configure 2 Configuration UIs, one for EC and one for ONB and disable Show Data Links for ONB config UI only.

Manage UI, payment, information, not loading, not opening, not open, not loaded, load, loading,  invalid table name:  Could not find table/view WF_REQUEST in schema STG2EUSFV4_STOCKPM191137_E, compensation , KBA , LOD-SF-OBX-DC , Personal Data Collection , LOD-SF-OBX , Onboarding 2.0 , Problem