SAP Knowledge Base Article - Public

3045255 - Unable to Extend Extension Field from Utilities Sales POD to Sales Quote Business Object

Symptom

After creating an extension field on the Utilities Sales POD UI, you notice that it is not possible to extend it to another business object e.g. Sales Quote, as no extension scenarios are available.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to Utilities work center.
  2. Navigate to Sales POD work center view.
  3. Search and Open any Sales POD.
  4. On the top-right corner, access the user settings.
  5. Click Start Adaptation.
  6. Select any section of the UI.
  7. Find and select the extension field created.
  8. Edit the field properties.
  9. Navigate to Extension Scenarios tab.
  10. See the message No Data is displayed.

Resolution

In order to add extension fields to the Sales Quote BO or any other BO from the Sales POD, it would be required to extend the target BO.

After that, the values can be copied from the Sales POD to the extension fields created in the target BO, using custom logic.

Keywords

Utilities, Service, Sales POD, Extension Field, KUT Field, Adaptation, No Data, Extension Scenarios, PDI, Custom, C4C, Cloud for Customer, BO, Sales Quote, , KBA , LOD-CRM-IND-UTL , Utilities , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions