Symptom
You would like to create a Ticket Notification Assignment via Live Activity.
Environment
SAP Cloud for Customer
Resolution
To achieve this, please use as pattern, the following payload example:
{"Type":"NOTIFICATION","EventType":"PUSH","Action":"NOTIFY","ThingType":"COD_SRQ_AGENT_TT","ObjectID":"83461","TicketID":""}
See Also
Keywords
JSON; Notification Not Working; CTI; , KBA , LOD-CRM-SRP , Service Request Processing , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions