SAP Knowledge Base Article - Public

3045754 - Could not install content package on SAP Work Zone for HR

Symptom

  • When installing a content package on SAP WorkZone, the following error is displayed:
    "Could not install the <CONTENT_PACKAGE_NAME> content package".

  • Checking the report, we see the following error:
    "Deployment of content <CONTENT_PACKAGE_NAME>, version: <CONTENT_PACKAGE_VERSION> failed for Destination 'Workflow_API' does not exist for deploying workflow modules. Please create a workflow service instance under a space in subaccount, and create a destination from the workflow instance".

Environment

SAP Work Zone for HR

Cause

The creation of a Workflow instance and destination is not a part of the onboarding of SAP Work Zone for HR.

Resolution

  1. Make sure you have Workflow_API destination created in SAP BTP Cockpit.
  2. Make sure that the Workflow service entitlements are enabled into the Subaccount. Kindly check the following steps:
    1. Go to your subaccount
    2. Go to entitlements and add the Workflow service to it
    3. Access to the service marketplace
    4. Select the Workflow tile and then create a Workflow instance and destination on your Subaccount

See Also

Keywords

content package, workzone, wz, successfactors hr, HR Content from SuccessFactors, upgrade, failed, , KBA , EP-WZ-REP , Content Repo for Cards and Widgets - advanced ed , LOD-SF-EAS-WZC , HR Content Cards in SAP SuccessFactors Work Zone , LOD-SF-JAM-SWZ , Collaboration Features , Problem

Product

SAP SuccessFactors Work Zone 1.0