SAP Knowledge Base Article - Public

3045807 - Unable to Use Custom Matrix Relationships in Performance Form Route Map

Symptom

After configuring custom matrix relationships, the relationships cannot be added to the route maps of performance forms.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Performance Management

Cause

Expected behavior

Resolution

SuccessFactors route maps only support the pre-defined roles in Implementing and Managing Performance Management - Roles. 

If you think the possibility to map other custom roles would be useful for your business, please share your ideas via Customer Influence Portal for our Product Management team to review. Once you have submitted your idea, other customers and partners can vote for it and your votes help us to prioritize ideas that we will consider for upcoming product releases.

See Also

Implementing and Managing Performance Management - Roles

Keywords

Success Factors, Performance & Goals Management, Route Map, Role assignment, custom roles, mapping, assignments, matrixes, matrices, limitation, cannot map , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , LOD-SF-EC-POS-MAT , Matrix Relationships & Job Relationships Sync , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Performance & Goals all versions