SAP Knowledge Base Article - Public

3045815 - What happens to the mandatory field property for terminated users?

Symptom

  • Users in the system were terminated (e.g. weeks or months ago) and from this period, new mandatory fields were added to the Succession Data Model.
  • The system administrator/HR Users needs to change the information present in some fields of an inactive user, and it is noticed that the new mandatory fields also need to be filed.
  • Is there a solution to make the mandatory fields skipped when changing records of inactive users?

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Access an inactive user profile;
  2. Change a given field via import or through the User Interface (UI);
  3. In case new mandatory fields were added from the date the user was terminated, it is required to maintain such mandatory fields for the inactive user as well.

Cause

If a field is set to Mandatory, regardless of whether it is newly added or not and if the target user is inactive or active, the field will be made a required field for all history records. There is no option but to maintain the field in the historical records if such is configured as mandatory.

Resolution

If this behavior impacts your business, you may proceeding raising an enhancement request by following the steps of the KBA https://launchpad.support.sap.com/#/notes/2090228.

See Also

2162850  - Change historical record via import without changing other records

Keywords

mandatory fields for inactive users , avoid mandatory fields , inactive users , skip mandatory fields , KBA , LOD-SF-EC-TER , Termination Details , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions