3046189 - Import Sales Order app is missing

Symptom

Your user has no access to Import Sales Orders app.

You have business role SAP_BR_INTERNAL_SALES_REP assigned to the respective user.

The scope item BD9 is already activated in the system.

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Environment

SAP S/4HANA Cloud.

Reproducing the Issue

Attempt to open the Import Sales Orders app:

Cause

The SAP_SD_BC_SO_IMPORT_PC business catalog is not assigned to the standard business role SAP_BR_INTERNAL_SALES_REP or is not assigned to a custom business role that has been set up.

Resolution

Follow below steps to add the business catalog to the business role:

Go to Maintain Business Roles app
Select the respective Internal Sales Representative role
Select Assigned Business Catalogs tab and click Edit.
Click Add:
Select business catalog and click Apply:
Save.

Close the system and open it again and check if the user has access to the Import Sales Orders app.

Keywords

no access, app missing, import sales orders, import sales order, F4293, SAP_BR_INTERNAL_SALES_REP, SAP_SD_BC_SO_IMPORT_PC, business catalog, business role, BD9 , KBA , SD-FIO-SLS , Sales Apps , SD-FIO-SLS-2CL , Sales Apps (Public Cloud) , SD-SLS-IMP-SPR , Sales Document Import from Spreadsheet , How To

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Attachments

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