SAP Knowledge Base Article - Public

3046189 - Import Sales Order app is missing


Your user has no access to Import Sales Orders app.

You have business role SAP_BR_INTERNAL_SALES_REP assigned to the respective user.

The scope item BD9 is already activated in the system.

"Image/data in this document is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


SAP S/4HANA Cloud.

Reproducing the Issue

Attempt to open the Import Sales Orders app:


The SAP_SD_BC_SO_IMPORT_PC business catalog is not assigned to the standard business role SAP_BR_INTERNAL_SALES_REP or is not assigned to a custom business role that has been set up.


Follow below steps to add the business catalog to the business role:

  1. Go to Maintain Business Roles app
  2. Select the respective Internal Sales Representative role

  3. Select Assigned Business Catalogs tab and click Edit.
  4. Click Add:

  5. Select business catalog and click Apply:

  6. Save.

Close the system and open it again and check if the user has access to the Import Sales Orders app.

See Also'F4293')/S24


no access, app missing, import sales orders, import sales order, F4293, SAP_BR_INTERNAL_SALES_REP, SAP_SD_BC_SO_IMPORT_PC, business catalog, business role, BD9 , KBA , SD-FIO-SLS , Sales Apps , SD-SLS-IMP-SPR , Sales Document Import from Spreadsheet , SD-FIO-SLS-2CL , Sales Apps (Public Cloud) , How To


SAP S/4HANA Cloud all versions


Pasted image.png