Symptom
After a manager change, the "Meeting Notes" box are not being shown when we click on "Start Meeting".
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Continuous Performance Management
Reproducing the Issue
- Navigate to CPM page
- Click on Start Meeting
- Meeting Notes box are hidden and the manager cannot add any notes for that meeting.
Cause
This is a current system limitation.
Resolution
After a manager change, if the Meeting Notes box are hidden, it will be necessary to save the first meeting for that employee, then the Meeting Notes box will be shown.
- Update the existing meeting (new entry, new activities, etc.).
- Click 'Save and Finish' button.
- The Meeting Notes box will be shown to the new manager.
See Also
Keywords
SuccessFactors, SF, Continuous Performance Management, CPM, New Manager, Manager Change, Meeting Notes, Notes box, Start Meeting, Add notes , KBA , LOD-SF-CPM , Continuous Performance Management , Problem