Symptom
Token is configured in a notification template. However, this is not showing any data in the message.
Environment
SAP SuccessFactors Onboarding 2.0
Cause
Because of how the system is designed, not every token works with all templates. The configuration ensures that only the tokens supported by a particular template are shown within it.
Resolution
This is an expected behavior.
I would like to encourage you to share your request in the website Enhancement request.
See Also
2905960 - How to add an existing email template to the active list in Email Services - Onboarding
3046976 - [ONB 2.0] - Duplicate (ONB) Prepare for New Team Member seen on Email Services
Keywords
Onboarding 2.0, OBX, email notification, expected behavior, notification template, token, template, design of the system, enhancement , KBA , LOD-SF-OBX-EML , Notifications , Problem
SAP Knowledge Base Article - Public