SAP Knowledge Base Article - Preview

3047120 - C4C and FSM Integration Glossary

Symptom

When integration the SAP Cloud for Customer and the Field Service Management, some specific terms are different in both platforms.

You would like to know the name of the Business Objects in each Product (C4C and FSM).


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Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Names; Integration; Payload; Data; , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , How To

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