SAP Knowledge Base Article - Public

3047215 - How to change Hiring manager during Onboarding Process - Onboarding

Symptom

During the Onboarding Process, Manager change for an external user is required as the previous manager had to leave the company/different manager conducted the interview process/ etc. 

Environment

SAP SuccessFactors Onboarding

Resolution

Option one:

  1. Initiate Onboarding Process.
  2. Go to the Onboarding Dashboard and search for the user.
  3. Click Actions >> New Hire Data.
  4. Update the Manager/Supervisor Name under Job Information Portlet.
  5. Submit the New Hire Data.

Option two:

  1. Navigate to Manage Data.
  2. Process > Search for the affected candidate.
  3. Take Action and make Correction.
  4. Change the manager on the object and Save.

Note: We do not currently support updating the manager field via API. Our recommendation is to update this field directly on the UI.

Keywords

Manager Change, New Hire Tasks, Hiring Manager, sf, success factors, ONB, OBX, on boarding, Onboarding 2.0 , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , How To

Product

SAP SuccessFactors Onboarding 2011