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3047235 - Error "You were not automatically logged on to the remote data source. Please ask your administrator to verify the SAML Single Sign On configuration" encountered when save the tunnel type BW live data connection in SAP Analytics Cloud (SAC)

Symptom

Got error when create live tunnel connection to SAP BW system in SAC:

  • If use single sign on authentication, got error "You were not automatically logged on to the remote data source. Please ask your administrator to verify the SAML Single Sign On configuration."
  • If use user and password authentication, got error: "Unable to authenticate. Please ensure your credentials are valid."

Error "401 not authorized" in response when access url "https://<SAC tenant URL>/lcs/scc/tunnel/<connection name>/sap/bw/ina/GetServerInfo?sap-client=<client number>"


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Environment

  • SAP Analytics Cloud Enterprise Edition.

Product

SAP Analytics Cloud 1.0 ; SAP Jam Collaboration 1905

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-LDC , SAC Live Data Connection , BC-CST-IC , Internet Communication Manager , Problem

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