SAP Knowledge Base Article - Public

3047523 - Filter Business Users Without Business Role

Symptom

You are trying to filter business users that doesn’t contain any business role assigned.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Click on Business Users view.
  3. Open the Advanced Search.
  4. Click on More Option (the arrow icon) for the field “Business Role”.
  5. Set the Condition to "Is Initial".
  6. Click on Go and then click on Go.
  7. You are expecting to see all users that doesn’t have any business role assigned.

However, the results show all Business Users.

Cause

There is a limitation in the field that does not display the correct data.

Resolution

This is a current limitation for SAP Cloud for Customer.

1.  If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder
2.  If you are a customer:

  1. Contact your Account Executive.
  2. Check the link for SAP Advisory Services.

Keywords

Business Role; Filter; Advanced; Administrator , KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Cloud for Customer core applications all versions