SAP Knowledge Base Article - Preview

3047609 - Unable to activate DocuSign Feature in Onboarding - Onboarding 1.0

Symptom

  • Unable to save setting - DocuSign Setting in Onboarding >> Settings >> Features.
  • Receiving Error : The Account ID, API user email, and password combination you entered was not recognized.


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Environment

SAP SuccessFactors Onboarding 1.0

Product

SAP SuccessFactors Onboarding 2011

Keywords

USER_NOT_ACCOUNT_ADMIN, User is not an account administrator, DocuSign, DocuSign eSignature, DocuSign incorrect credentials, INC0181410 , KBA , LOD-SF-OBD-DSN , DocuSign , Problem

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